Truro Police Department dispatch division

Telecommunicators of the Truro Police Department

L to R: Administrative Assistant Jackie Mastrianna, Communications Supervisor Heidi Dyer, TC Tim Caldwell, TC Martha Wheeler.

Missing: TC Bronwyn Bresnahan

                   When calling 9-1-1 in an emergency:            

·        Give the complete address where you need help.

·        Tell the 9-1-1 operator what the problem is -- why you need help.

·        Give the 9-1-1 operator your name.

·        Remain calm and talk clearly.

·        Give the 9-1-1 operator as much information as possible.

                    Please do not call 9-1-1- and:

·        Say, "This is not an emergency, but..."

·        Ask for the Truro Police Department's non-emergency number. It is (508) 487-8730

·        Ask for another police department's non-emergency number. Call 411. If that police department is in another area code, dial that area code, then 555-1212.

·        Hang up before speaking to the police/fire operator. If you do, they will call you back and a squad car may be sent to your home.

·        Report that the power is out at your home, unless it is an emergency. Call your utility service provider.

·        Ask for a weather report. Get a battery-powered radio and stay tuned to a local radio station.